The blog
Short reads for busy owners.
The stuff we learn from the show, written down. No fluff, no 3,000-word essays. Read one with your coffee and use it before lunch.
6 posts / newest first
BUSINESS/ 3 min read
Stop Hiring Before You Fix the Process
A new person can’t fix a broken process. They just make it more expensive. Fix the work first, then hire.
DATA/ 3 min read
The Monday Scorecard: Five Numbers, One Page
Twelve reports won’t tell you how the business is doing. Five numbers on one page will.
DATA/ 3 min read
Your Best Customer Might Be Your Most Expensive
Big accounts feel safe. Until you add up the discounts, the extras and the late payments.
BUSINESS/ 3 min read
How to Take Two Weeks Off Without Your Phone
If the business can’t run for two weeks without you, you don’t own a business. You own a job.
AI/ 3 min read
Write the AI Rules Before Your Team Does
Your staff are already pasting things into ChatGPT. A one-page policy keeps customer data where it belongs.
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